Privacy Policy
Terms of Service
Cookie Policy
Terms of Purchase
Acceptable Use Policy
Disclaimer
Privacy Policy
1. INTRODUCTION
Asset Investment Brokers Pte Ltd, along with its affiliated entities (collectively referred to as "we," "us," or "our"), operates various websites (collectively, the “Websites”), mobile applications (collectively, the “Apps”), and social media pages, as well as our associated products and services. For the purposes of this Privacy Policy, we collectively refer to our Websites, Apps, social media pages, products, and services as our “Offerings.”
This Privacy Policy, in conjunction with the applicable “Terms” (as defined in the Appendix below) and any other contractual terms between you and us, outlines how we collect, use, disclose, and process Personal Data (as defined below) that we obtain from you or that you provide to us. Additionally, it explains the types of Personal Data we gather, the measures we take to safeguard it, and your rights to access or modify your Personal Data held by us. Links to our Websites, Apps, and the relevant Terms are provided in the Appendix.
By accessing, subscribing to, utilizing, or entering into an agreement concerning the Offerings, you acknowledge that you have read and consented to this Privacy Policy. This Privacy Policy should be considered alongside the Terms and any other relevant documentation pertaining to the Offerings you utilize.
In this Privacy Policy, “Personal Data” refers to any data, whether factual or not, concerning an identifiable individual based on that data or when combined with other information that an entity has access to or is likely to obtain.
Unless restricted by applicable Local Privacy Laws, by using or engaging with us through our Offerings, you consent to the collection, processing, and disclosure of any and all Personal Data related to you as outlined in this Privacy Policy. Your continued use of the Offerings signifies your agreement to comply with all relevant laws, including Local Privacy Laws and Country Specific Terms as described in paragraph 9 below.
The Offerings are not intended for use by individuals who have not attained the legal age of consent, including minors and those unable to manage their own affairs due to mental incapacity. If you fall into either of these categories, you must cease using the Offerings immediately.
To ensure the proper management, protection, and processing of your Personal Data, we will periodically review our policies, procedures, and practices. We reserve the right to amend this Privacy Policy at any time by posting a revised version on the Websites and Apps. By continuing to utilize the Offerings after such changes are made, you will be deemed to have accepted the most current Privacy Policy. We encourage you to periodically check the Websites and Apps for updates.
2. COLLECTION OF PERSONAL DATA
In your use of our Offerings, we gather a range of information about you, your devices, and your interactions with the Offerings. This information may directly identify you or can be used in conjunction with other data to loosely identify you.
If you elect not to provide certain mandatory Personal Data as indicated on our forms or documents, you acknowledge that we may be unable to provide you with our Offerings.
In delivering our Offerings, we typically do not collect sensitive personal data as defined by Local Privacy Laws. Unless explicitly requested, please refrain from submitting sensitive personal data while using the Offerings. Any disclosure of sensitive personal data will be interpreted as your blanket consent for us to process such data for the purposes you have indicated.
2.1 Information You Provide Voluntarily
We collect Personal Data that you voluntarily provide, which may include your name, contact details, payment and financial information, and information regarding your residence, properties, and interests in our Offerings. This can occur in various scenarios, including but not limited to:
You may also provide Personal Data about third parties, such as sharing a real estate listing. By doing so, you represent that you have obtained the necessary consent from the third party to share their Personal Data for the purposes outlined in this Privacy Policy.
2.2 Cookies, Tracking Technologies, and Other Mechanisms
We and our partners utilize various technologies, including cookies and similar mechanisms, to automatically collect information when you access and use our Offerings. Cookies are small electronic files that can be transferred to your device to uniquely identify your browser.
We may use cookies to connect your activity on the Offerings with other information we hold, such as your preferences, to enhance your experience. You may adjust your browser settings to refuse cookies; however, disabling cookies may affect the functionality of the Offerings.
Some pages may also contain pixels, which are electronic files designed to track user activity, interactions with emails, and other related information. Through these technologies, we collect data about your usage of our Offerings, including browser type, access times, pages viewed, IP address, and referring pages.
We also collect information regarding the device you utilize to access our Offerings, including hardware model, operating system, unique device identifiers, and browsing behavior.
Certain third parties may collect information about your online activities through cookies when you use the Offerings. These third parties include business partners and advertising networks, which may gather non-personally identifiable information to tailor advertisements to your interests.
Many of these third parties are members of the Network Advertising Initiative, providing a centralized option to opt out of targeted advertising. For more information, please visit Network Advertising Initiative or About Ads.
2.3 Mobile Device Information
You can modify settings on your mobile device and browser regarding cookies and information sharing, including device name and language settings. Please refer to your mobile service provider or device manufacturer for guidance.
2.4 Location Data
If you enable location services on your device, we may collect your device's location to provide you with location-based information and advertising. You can disable this feature via your device settings.
2.5 Email Management
You may receive emails from us for various reasons, including actions taken through the Offerings or sign-ups for reports. If you have an account, you can adjust your preferences through your account settings. Even if you unsubscribe from certain communications, we may still need to send you important transactional or administrative information.
3. PURPOSES OF COLLECTION, USE, AND DISCLOSURE
The purposes for which we may collect, use, disclose, or process your Personal Data will vary depending on the circumstances. We will notify you of any additional purposes when seeking your consent, unless permitted otherwise by Local Privacy Laws.
3.1 Purposes of Processing Personal Data
We may process your Personal Data for the following purposes:
(a) When you engage with the Offerings, we may process your Personal Data to:
(b) For third-party service providers, we may process Personal Data to:
(c) For Real Estate or Home Services Professionals, we may process Personal Data to:
(d) For employment-related submissions, we may process Personal Data to:
3.2 Third-Party Requests
If you request information from third parties through the Offerings, please review their privacy policies to understand their data practices. We are not responsible for the actions of these parties regarding your Personal Data.
3.3 Disclosure of Personal Data
Depending on your use of the Offerings, we may share your Personal Data with affiliates, subsidiaries, service providers, and other relevant parties to facilitate the provision of our Offerings.
For instance, when you submit an inquiry, we may share your Personal Data with a real estate agent or property developer.
3.4 Professional Advisors and Legal Compliance
We may share your Personal Data with professional advisors or third parties for various reasons, including compliance with legal requirements, enforcing our Terms, protecting rights and safety, and in the context of legal proceedings or asset transactions.
3.5 Marketing Communications
We will not disclose your Personal Data to third parties for direct marketing purposes without your explicit consent. Such consent is typically obtained through our registration processes.
3.6 Do Not Call Provisions
Please refer to the Country Unique Terms
4. ACCURACY AND SECURITY
4.1 Accuracy of Personal Data
You are responsible for ensuring that all Personal Data provided to us is complete, accurate, and current. Inaccuracy may hinder our ability to provide requested Offerings.
4.2 Updates to Personal Data
We will make reasonable efforts to ensure the accuracy of your Personal Data if it is likely to impact decisions or be disclosed to other organizations. You must notify us of any updates to your Personal Data.
4.3 Security Measures
We will implement reasonable technical and organizational measures to protect your Personal Data against loss, misuse, or alteration.
4.4 Confidentiality Obligations
Our employees, contractors, agents, and service providers are obligated to maintain the confidentiality of your Personal Data.
4.5 Security Limitations
While we strive to safeguard your Personal Data, you acknowledge that internet transmissions are not entirely secure. We cannot guarantee the security of your Personal Data transmitted through our Offerings, and transmission is done at your own risk.
4.6 Password Confidentiality
If you are provided with or choose a password for accessing certain Offerings, you are responsible for maintaining its confidentiality and should not share it.
4.7 Personal Information Safety
We recommend taking precautions to secure your personal information, including choosing strong passwords and logging out of accounts when using shared or unsecured devices.
5. WITHDRAWAL OF CONSENT; REQUESTS FOR ACCESS, DELETION, AND CORRECTION OF PERSONAL DATA
5.1 Withdrawal of Consent
You may withdraw your consent regarding the use of your Personal Data, including for direct marketing, either by contacting our customer service team or through your account preferences.
Please note that withdrawing consent may affect your ability to use the Offerings and may lead to account deletion. We will inform you of the consequences of such withdrawal.
5.2 Access, Deletion, and Correction
Our Data Protection Officer oversees requests for access, deletion, or correction of Personal Data. All requests must be submitted in writing and in English, as per the procedures outlined herein. We may refuse requests in accordance with Local Privacy Laws.
6. RETENTION, DESTRUCTION, DELETION, OR ANONYMISATION
We retain your Personal Data only as necessary to fulfill the purpose for which it was collected. After that, we will seek to destroy, permanently delete, or anonymize it.
7. INTERNATIONAL DATA TRANSFERS
7.1 Data Storage and Transfers
We may temporarily store, process, or transfer your Personal Data across different countries to enable compliance with this Privacy Policy and the applicable Terms. By providing your Personal Data, you consent to its storage outside your country of residence.
7.2 Compliance with Local Privacy Laws
We will take reasonable steps to ensure that your Personal Data is transferred in compliance with Local Privacy Laws.
8. THIRD-PARTY WEBSITES
Our Offerings may include links to third-party websites. We do not control these sites and are not liable for their privacy practices. Please review their respective privacy policies before providing any Personal Data.
9. COUNTRY UNIQUE TERMS
Specific terms applicable to your country can be found in the Country Unique Terms.
10. LANGUAGE
In the event of any inconsistencies between the English version of this Privacy Policy and any translations, the English version shall prevail.
11. DISCLAIMER
We shall not be liable for any voluntary disclosure of Personal Data by you to other users while using the Offerings.
12. CONTACT US
For further inquiries regarding the handling of your Personal Data, please contact our Data Protection Officer.
COUNTRY UNIQUE TERMS
Malaysia - The Personal Data Protection Act 2010 (Act 709)
Singapore - The Personal Data Protection Act 2012
Should you provide us with your Singapore telephone number(s) and indicate your consent to receive marketing or promotional communications via such number(s), we may periodically contact you using those telephone number(s) regarding our Offerings, even if those number(s) are registered with the Do Not Call Registry.
If you prefer not to receive such communications, you may submit a written request to inform us of your desire to opt out of contact via your telephone number(s) for these purposes.
Thailand - The Personal Data Protection Act (B.E 2562) 2019
Complaints Resolution
If you believe that our data processing practices are in violation of privacy laws, you have the right to file a complaint with the supervisory authority at saraban@pdpc.or.th. However, we encourage you to allow us the opportunity to address your concerns directly.
You may submit your complaint to our Data Protection Office at bsr2.com, as applicable. We will make every effort to resolve the matter expeditiously.
Appendix
Asset Investment Brokers Pte Ltd
www.bsr2.com